Process description
Service requests
To request the service, you must fill in for a particular form submission addressed to the SSIA.
May submit a submission:
• on the www.latvija.lv portal;
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• electronically (the application must be signed with a secure electronic signature containing the time stamp);
• by post.
An application may be submitted in person to any VSAA customer service centre or to the unified customer service centres of the State and local governments.
The submission shall indicate the preferred method of receiving the decision.
Information on the existing investment plan can be obtained from the E-service of the www.latvija.lv portal Information on the registration of a member of the national funded pension scheme and the choice of the investment plan.Receipt of services
A person may receive a notification regarding the change of the pension level 2 capital manager and the investment plan:
- in the official electronic address, if activated,
- www.latvija.lv
- face-to-face.