Process description
Service requests
In order to claim the benefit, a specific form of application addressed to the SAA must be completed.
May submit a submission:
• on the www.latvija.lv portal;
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• electronically (the application must be signed with a secure electronic signature containing the time stamp);
• by post;
• through the competent foreign authority.
An application may be submitted in person to any VSAA customer service centre or to the unified customer service centres of the State and local governments.Receipt of services
A decision regarding the granting of a benefit may be received in person, by post, in the official electronic address or in the portal www.latvija.lv, in accordance with the type of receipt of the decision indicated in the application.
The allowance shall be transferred to the allowance recipient in the credit institution or postal settlement system account.