Process description
Service requests
In order to claim the benefit, a specific form of application addressed to the SAA must be completed.
May submit a submission:
• on the www.latvija.lv portal;
• on-site (if requested for service, a personal identification document (passport or ID card) must be produced);
• electronically (the application must be signed with a secure electronic signature containing the time stamp);
• by post.
An application may be submitted in person to any VSAA customer service centre or to the unified customer service centres of the State and local governments.
The submission shall indicate the preferred method of receiving the decision.Receipt of services
A decision regarding the granting of a benefit may be received in person, by post, in the official electronic address or in the portal www.latvija.lv, in accordance with the type of receipt of the decision indicated in the application.
The service shall, at the choice of the recipient, be transferred to the account of the Latvian credit institution or postal settlement system (PNS) or delivered at the place of residence of the recipient of the service.